Versand
1. Processing Time:
- All orders are processed within 2 business days (excluding weekends and holidays) after receiving full payment.
2. Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery estimates will be provided upon checkout and may vary depending on the shipping method selected and your location.
3. Shipment Confirmation & Order Tracking:
- You will receive a shipment confirmation email once your order has been shipped, containing your tracking number(s). The tracking number will be active within 1 business day of shipment.
4. Customs, Duties, and Taxes:
- Quasar Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages:
- Quasar Shop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
6. International Shipping:
- We ship our products within the United Kingdom, European Union and European Economic Area + Turkey
7. Return Policy:
- Please refer to our Returns & Refunds Policy for information regarding returns and exchanges.
8. Questions:
- If you have any questions about the shipping policy or need assistance, please contact us at haaris.khan@quasarretail.co.uk.